As we wrote in our last post, Gnip co-sponsored the 2011 Dreamforce Hackathon, where teams of developers from all over the world competed for the top three overall cash prizes as well as prizes in multiple categories. Our very own Rob Johnson (@robjohnson), VP of Product and Strategy, helped judge the entries, selecting the Enterprise Mood Monitor as winner of the Gnip category.
The Enterprise Mood Monitor pulls in data from a variety of social media sources, including the Gnip API, to provide realtime and historical information about the emotional health of the employees. It shows both individual and overall company emotional climate over time and can send SMS messages to a manager in cases when the mood level goes below a threshold. In addition, HR departments can use this data to get insights into employee morale and satisfaction over time, eliminating the need to conduct the standard employee satisfaction surveys. This mood analysis data can also be correlated with business metrics such as Sales and Support KPIs to identify drivers of business performance.
Pretty cool stuff.
The three developers (Shamil Arsunukayev , Ivan Melnikov and Gaziz Tazhenov) from Comity Designs behind this idea set out to create a cloud app for the social enterprise built on one of Salesforce’s platforms. They spent two days brainstorming the possibilities before diving into two days of rigorous coding. The result was the Enterprise Mood Monitor, built on the Force.com platform using Apex, Visualforce, and the following technologies: Facebook API (Graph API), Twitter API, Twitter Sentiment API, LinkedIn API, Gnip API, Twilio, Chatter, Google Visualization API. The team entered their Enterprise Mood Monitor into the Twilio and Gnip categories. We would like to congratulate the guys on their “double-dip” win as they took third place overall and won the Gnip category prize!
Have fun and creative way you’ve used data from Gnip? Drop us an email or give us a call at 888.777.7405 and you could be featured in our next blog.