Update – Gnip now offers access to the full Twitter archive via Historical PowerTrack for Twitter, and Replay now provides a 5-Day rolling window.
Imagine you run a consumer electronics company. You just launched a game-changing new smartphone that will make or break your company. Two weeks after the launch, you’re hearing stories about your new phone burning users while they’re using it. You see the odd Tweet here and there but aren’t sure what the scale of this problem is or how you should respond. You make a panicked call to the company who monitors social media for you and they tell you that they can start tracking for this going forward but since they only get a realtime stream of Twitter data, there’s nothing they can do to get the last 14 days worth of Tweets.
They would love to help, but there’s nothing they can do about it. In a realtime world, once the stream of Tweets has passed, they’re gone.
Until today, this was how the world worked.
I’m excited to announce the launch of 30-Day Replay for Twitter, which is available to our customers immediately. No wait list. With Replay for Twitter, Gnip customers don’t have to worry about missing Tweets in the realtime stream since they can now replay history to get any of the 7.5 Billion Tweets they need from the past 30 days.
We’ve been working for the past year to solve this problem, starting with our work to provide the full archive of Twitter data to the Library of Congress. We’ve worked with a select group of Beta clients for the last couple of months to overcome the technical challenges that mining billions of Tweets can create to bring this product to life. We know 30-Day Replay is a key piece of our promise to deliver the reliable, enterprise-grade products our customers expect.
If you’re a current Gnip customer, contact your account rep or email email@example.com to learn more about 30-Day Replay for Twitter. If you’re not a Gnip customer, contact us today to learn why you should be.