Tag Archives: facebook api

Dreamforce Hackathon Winner: Enterprise Mood Monitor

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As we wrote in our last post, Gnip co-sponsored the 2011 Dreamforce Hackathon, where teams of developers from all over the world competed for the top three overall cash prizes as well as prizes in multiple categories.  Our very own Rob Johnson (@robjohnson), VP of Product and Strategy, helped judge the entries, selecting the Enterprise Mood Monitor as winner of the Gnip category.

The Enterprise Mood Monitor pulls in data from a variety of social media sources, including the Gnip API, to provide realtime and historical information about the emotional health of the employees. It shows both individual and overall company emotional climate over time and can send SMS messages to a manager in cases when the mood level goes below a threshold. In addition, HR departments can use this data to get insights into employee morale and satisfaction over time, eliminating the need to conduct the standard employee satisfaction surveys. This mood analysis data can also be correlated with business metrics such as Sales and Support KPIs to identify drivers of business performance.

Pretty cool stuff.

The three developers (Shamil Arsunukayev , Ivan Melnikov  and Gaziz Tazhenov) from Comity Designs behind this idea set out to create a cloud app for the social enterprise built on one of Salesforce’s platforms.  They spent two days brainstorming the possibilities before diving into two days of rigorous coding. The result was the Enterprise Mood Monitor, built on the Force.com platform using Apex, Visualforce, and the following technologies: Facebook API (Graph API),  Twitter API, Twitter Sentiment API, LinkedIn API, Gnip API, Twilio, Chatter, Google Visualization API. The team entered their Enterprise Mood Monitor into the Twilio and Gnip categories. We would like to congratulate the guys on their “double-dip” win as they took third place overall and won the Gnip category prize!

Have fun and creative way you’ve used data from Gnip? Drop us an email or give us a call at 888.777.7405 and you could be featured in our next blog.

What Facebook Data is Available from Gnip's Social Media API?

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Facebook is among the most in-demand (but also among the most challenging) social media sources to access. Most Facebook conversation data is private and so it’s not accessible via Facebook’s API or any of Gnip’s feeds. Facebook data availability is also pretty confusing to understand and the rules keep changing. So, let’s clarify what kinds of Facebook information we can offer through our social media API today. 

What Facebook Data is Available from Gnip?
Within the realm of publicly accessible data only, we provide:

  • User page content: status updates, wall posts, comments
  • Fan page content: wall posts, comments (probably more than you’ll find from any service), “Like” count, historical data up to 90 days


How Can You Get the Data?
Instead of a firehose of Facebook data, you enter parameters indicating what you want to find:

  • Keyword search
    You provide a list of keywords. We’ll return public mentions of those keywords.
  • Username search
    You provide a list of usernames. We’ll return publicly accessible posts generated by those users.
  • Fan page search
    You provide a list of fan pages. We’ll return publicly available posts and comments on those fan pages.

    While these lists are vastly simplified, we hope they’ll clarify what kinds of Facebook data most businesses can access legally, and exactly what Facebook data Gnip provides.

    Oh, and one last thing. We’re sometimes asked how we feel about Facebook’s privacy policies. At Gnip, we don’t make the rules — we just play by them. Our job is to facilitate access to the social data that publishers (like Facebook) officially make accessible to our customers.

    Best wishes to you with your Facebook data collection! If you think we might be able to help, please drop us a note.

    Gnip Integrates Facebook Search API

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    At F8 this week Facebook publicly announced the new Open Graph API.  As part of their announcement, Facebook also released a Search API against all public stream data created on Facebook.  Gnip is now excited to announce support for this Search API.  If your company has been looking to track conversations about your brand, product, or competitors on Facebook, you can now do so with the Gnip platform.

    We’re happy to make this data available to existing Gnip customers and other developers eager to get access to public data.  Public data on Facebook currently includes posts and comments on fan pages and public user wall posts and status updates.

    We’re super proud of our engineering team and all the work they’ve put into the Gnip platform to make it possible for us to quickly support the Facebook Search API and all other new APIs on the web.  If you’d like to get the public Facebook stream for a set of keywords, please get in touch with us at info@gnip.com.

    Thanks to the Facebook team for making this public data available.  We look forward to continually making the case for more public data to help enterprises listen, understand, and respond to their customers.

    Gnip Announces Early Access Program for Facebook® Platform

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    We are pleased to announce an early access program for a new Gnip data publisher to access and integrate data from the Facebook Platform Open Streams API.

    Companies will realize immediate benefits from choosing to use the Gnip Platform for integrating data from Facebook.

    • Choose the specific Facebook users from among those that have authorized your applications and then Gnip will immediately begin collecting the relevant data, normalize it and deliver it in real-time to your applications.
    • Simplify the integration and data retention requirements for integrating with the Facebook Platform to your applications by using Gnip Notifications and Gnip Data Streams to work with and store either event meta-data or full-data based on the appropriate use case as defined by the Facebook Platform terms of use (i.e. the 24 hour rule, etc)

    Developers and companies can sign up right now to be notified when the early access program is launched by sending an email to info@gnip.com with the subject: Facebook.  Any company signing up for the early access program will be eligible for three free months subscription service to the Gnip data publisher for the Facebook Platform once it is generally released.   At this time the early access program is planned to be launched in the summer.

    And to provide a small taste of the upcoming integration here are two examples of what common Newsfeed actions on Facebook will look like when accessed via the planned Gnip data publisher.

    1) Status update Example (fbids in this example were changed from actual one in my stream item)

    <activities publisher=”facebook”>
    <activity>
    <at>2009-05-16T14:07:25.000Z</at>
    <action>post</action>
    <activityID>http://www.facebook.com/profile.php?aid=6&id=12345&ref=at</activityID>
    <actor metaURL=”http://www.facebook.com/people/Shane-Pearson/12345″>Shane Pearson</actor>
    <destinationURL=http://www.facebook.com/profile.php?id=12345&amp;story_fbid=12345</destinationURL>
    <payload>
    <body>It must be spring as my weekly trip to Lowes/Home Depot is back on the schedule</body>
    </payload>
    </activity>

    2) Upload photo example (the below Gnip data schema maps to a Facebook activity stream example)

    <activities publisher=”facebook”>
    <activity>
    <at>2009-04-06T21:23:00-07:00</at>
    <action>upload</action>
    <activityID>http://www.facebook.com/album.php?aid=6&id=499225643&ref=at</activityID>
    <actor metaURL=”http://www.facebook.com/people/Snapshot-Smith/499225643″>Snapshot Smith</actor>
    <destinationURLhttp://www.facebook.com/people/Snapshot-Smith/499225643</destinationURL>
    <payload>
    <title>Snapshot Smith uploaded a photo.</title>
    <body><p><a href=”http://www.facebook.com/photo.php?pid=28&id=499225643&ref=at” caption=”A very  attractive   wall, indeed”/></a></p>
    </body>
    <mediaURL type=”thumbnail” > http://photos-e.ak.fbcdn.net/photos-ak-snc1/v2692/195/117/499225643/s499225643_28_6861716.jpg</mediaURL>
    <mediaURL type=”content” > http://www.facebook.com/photo.php?pid=28&id=499225643&ref=at<</mediaURL>
    </payload>
    </activity>