• Posted by Jud Valeski, Co-Founder and CEO
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I’m excited to announce that, as of the end of October, Gnip is delivering over 30 billion paid social media activities per month to our customers. This is the largest number of paid social media activities that have ever been distributed in a 30 day period. 

Over the past year, we’ve seen extraordinary growth in the number of paid social media activities we deliver. At the start of 2011, Gnip was delivering 300 million activities per month.  By May, that number was up to 3 billion activities per month.  And in October, we delivered 30 billion activities.  In essence, we’ve been growing by a factor of 10 every 5 months.  At this rate, we’ll be delivering 300 billion activities per month by March of next year

Cool numbers, but what’s driving this growth?

We’re seeing three key areas that are driving this number. First, we’re signing on new customers at an increasing rate, as more and more companies are seeing the possibilities in social media data. Second, we’re seeing increased interest in our Twitter firehose products. From hedge funds using social data to drive trading strategies to business intelligence companies layering social data onto their existing structured data sources, interest in volume products from Twitter is consistently increasing.  And finally, we’re seeing a marked increase in the number of customers using multiple sources to enrich their product capabilities.  From boards and forums to YouTube and Facebook, our customers are seeing the potential in the many other social media sources we offer.

So, 300 billion per month by March? It’s a big number, but the way things are going, I’ll take the over.

  • Posted by Seth McGuire, Director of Asset Management & Financial Technology
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Gnip’s asset and investment management clients are consistently impressed by two aspects of our social media data that differentiate this data from their other sources: Speed & Amplification.

Speed

Speed relates to the ability of social media content to be ‘instant’; an ability fueled by millions of global users who can break news and sentiment more immediately than traditional media sources always can.

A prime example is news of the death of Osama Bin Laden. Keith Urbahn, the former chief of staff for Don Rumsefeld, is widely credited with the breaking that story… through Twitter!

After Keith’s tweet, multiple retweets quickly followed. Within 19 tweets on this subject, a company called DataMinr had identified this as an important and breaking story. DataMinr, a “global sensor network for emerging events and consumer signals,” then issued a signal to their clients, alerting them to this important piece of information.

How does this play into the ‘speed’ characteristic? Because it would be over 20 minutes before that story appeared on traditional news sites. Access to a data stream that can beat traditional media sources by over 20 minutes requires no explanation as to its value for traders and investors.

Amplification

Amplification speaks to the ability of social media as a ‘crowd-sourced megaphone.’ The propensity of users to like, share, and retweet content from other users gives those consuming social media data an extremely easy mechanism to measure what content is most important to the world – and compare that content against other content in real time.

A prime example is the passing of Steve Jobs. We wrote about Steve Jobs’ passing a few weeks ago – that post is here – but there’s an important item to revisit:

The impact he had on us made his death that much more profound and the reaction on Twitter was immediate and immense. Word spread rapidly, peaking at 50,000 Tweets per minute within 30 minutes. At that point, Tweets about Jobs accounted for almost 25% of all Tweets being sent globally.

Access to Gnip’s social media data stream allowed our clients to measure, in the moment, the amplification of this story to measure the importance the world placed on this piece of news. While I doubt any of us needed to see those numbers to know Steve’s passing was an important piece of news, that’s a clear example of how ‘amplification’ works.

Our clients use amplification as a measure to weigh the importance of breaking news, upcoming events, market and product announcements, etc. against other stories. By capturing a realtime snapshot of what the market considers important – and what it doesn’t – they’re able to add an important factor to their existing algorithms.

None of this is to suggest that either social media data speed or amplification should be a sole factor in investing. But when the Gnip social media data stream provides clients with an additional factor to help understand or predict market fluctuations, the value is obvious.

Google+ Now Available from Gnip

October 27th, 2011
  • Posted by Adam Tornes, Product
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Gnip is excited to announce the addition of Google+ to its repertoire of social media data sources. Built on top of the Google+ Search API, Gnip’s stream allows its customers to consume realtime social media data from Google’s fast-growing social networking service. Using Gnip’s stream, customers can poll Google+ for public posts and comments matching the terms and phrases relevant to their business and client needs.

Google+ is an emerging player in the social networking space that is a great pairing with the Twitter, Facebook, and other microblog content currently offered by Gnip. If you are looking for volume, Google+ quickly became the third largest social networking platform within a week of its public launch and some are projecting it to emerge as the world’s second largest social network within the next twelve months. Looking to consume content from social network influencers? Google+ is where they are! (even former Facebook President Sean Parker says so).

By working with Gnip along with a stream of Google+ data (and the availability of an abundance of other social data sources), you’ll have access to a normalized data format, unwound URLs, and data deduplication. Existing Gnip customers can seamlessly add Google+ to their Gnip Data Collectors (all you need is a Google API Key). New to Gnip? Let us help you design the right solution for your social data needs, contact sales@gnip.com.

Gnip is Headed to Defrag

October 20th, 2011
  • Posted by Bre Zigich, Marketing
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Just wanted to give everyone an update on the Gnip events front. We are gearing up for our appearance at the upcoming Defrag Conference taking place in our neighboring town of Broomfield, Colorado at the Omni Interlocken Resort on November 9th and 10th. We are excited to be a sponsor of this year’s event that will focus on the exploration of the tools and technologies that intersect around the data deluge.

At the conference, Gnip’s very own Chris Moody (@chrismoodycom) will be featured as a keynote speaker, where he will discuss, Emerging Use Cases for Big Social Data. During this presentation Chris will highlight the ways that social data is being used to drive innovation across a variety of industries from Financial Services and Emergency Response to Local Business and Social CRM. Chris will also unveil the importance of having the right data for the right need with the debut of Gnip’s Social Data Analysis Grid. Be sure to catch Chris’ presentation on November 9th from 11:30am to 11:45am.

With the conference is just around the corner, we wanted to extend everyone a discounted registration code on behalf of Gnip. To receive a 20% discount on your registration, contact sales@gnip.com by November 1st.

Finally, Gnip’s Director of Sales, Fred Funke (@funkefred) and Data Scientist, Scott Hendrickson (@drskippy27) will also be at the conference.

Let us know if you will be attending, we’d love to chat. See you at Defrag!

  • Posted by Scott Hendrickson, Data Science
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Welcome to the very first edition of the Gnip Cagefight! Over the next couple of weeks we’ll select a common word pair to enter the Gnip Octagon to fight to the finish in a no holds barred battle of Tweets. Two words will enter. Only one will leave.

In addition to crowning the victor, we’ll also call out some of the fun, interesting, strange, and bizarre trends that we glean from the data. Leave us a comment with any contenders you’d like to see in the future.

Now without further delay, let’s dive into our first Gnip Cagefight… Put your hands together for Wine vs. Beer!

And the Winner is . . .

We looked at one week of Tweets that contained the words “beer” or “wine,” and beer was the more commonly used term, appearing in 53.1% of those tweets vs. 48.1% for wine. Now you might be saying, “Hey, that’s more than 100%!” You are correct! That’s because beer and wine appear together about 13,801 times–along with an uncomfortable hangover, we presume. (Is this an opportunity to sell aspirin?)

With beer as our victor, we wanted to answer the age old question . . .

What time is Beer Thirty?

To answer this question, we analyzed the volume of Tweets containing the term “beer” throughout each day and averaged that across the week’s worth of data we collected. Each Tweet’s time was moved into the time zone of the Tweeter and normalized against the daily cycle of Tweet volume. Based on the graph below, true beer thirty is 5pm local time. This gives great meaning to the saying “It’s 5 o’clock somewhere.”

Beer Drinkers have a Wider Vocabulary than Wine Drinkers

Another fascinating tidbit that came out of the data was that beer drinkers have a wider vocabulary than wine drinkers. Normalizing for the number of words used, we find that beer drinkers use 14% more distinct words than wine drinkers. Wine drinkers tend to use the same idioms, for example, “glass of wine” or “red wine,” more than beer drinkers use their most common phrases. Does this mean that beer drinkers are 14% smarter than wine drinkers? Or that they use very creative spelling? We won’t wade any further into that question, but you can be the judge.

That’s all for our inaugural Gnip Cagefight. Hope you enjoyed it and be sure to let us know what what words you’d like to see in the octagon in the future.

Steve Jobs – Rest in Peace

October 7th, 2011
  • Posted by Randy Almond, Marketing
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Steve Jobs was an innovator, entrepreneur and visionary leader who had an enormous impact on every one of us.  He brought warmth and humanity to the world of technology and in the process changed the entire the way we as humans interact with each other.  The path he blazed was quickly followed by others and even if you don’t own an Apple product, the computer/tablet/phone you are using is better because of him.

The impact he had on us made his death that much more profound and the reaction on Twitter was immediate and immense.  Word spread rapidly, peaking at 50,000 Tweets per minute within 30 minutes.  At that point, Tweets about Jobs accounted for almost 25% of all Tweets being sent globally.

Tweets per Minute

Looking at the content of those Tweets, you see expressions of sadness and loss, thanks for everything he did, and a celebration of his genius and talent.  All sentiments we felt here at Gnip.

Top Terms

Thank you for everything Steve.  The world is a poorer place without you.  Rest in peace.

  • Posted by Scott Hendrickson, Data Science
4 Comments

Hi everyone. I’m the new Data Scientist here at Gnip. I’ll be analyzing the fascinating data that we have coming from all of our varied social data streams to pull out the stories, both impactful and trivial, that are flowing through social media conversations. I’m still getting up-to-speed but wanted to share one of the first social events that I’ve dug into, the 2011 MTV Video Music Awards.

Check out the info below and let me know in the comments what you think and what you’d like to see more of.  And now, on with the show…

3.6M Tweets Mention “VMA”

The volume of tweets containing “VMA” rose steadily from a few hours before the VMA pre-show was broadcast, up to the starting of the pre-show at 8:00 PM ET (00:00 GMT) and remained fairly strong during the event. It trailed to low volume within the hour after the VMA broadcast ended at 11:15 PM ET (03:15 GMT). Tweets mentioning “VMA” totaled 3.6M during the 7 hours surrounding and including the VMA broadcast.

Lady Gaga Steals the “Tweet” Show

The largest volume of tweets for an individual artist are the mentions of “gaga.” Lady Gaga performed early in the show and the surge of tweets during her performance surpassed 35k tweets per minute for about 8 minutes. Again in the second half, Lady Gaga tweet volume briefly jumped above 50k per minute. Tweets mentioning “gaga” totaled 1.8M during the 7 hours surrounding and including the VMA broadcast.

As you can see in the chart below, other artists that garnered significant tweet volumes included Beyonce’, Justin Beiber, Chris Brown, Katy Perry and Kanye West. Perry, West and Brown got a lot of attention during their appearances, while Justin Bieber and Lady Gaga lead the counts in volume by maintaining a fairly steady stream of tweets during the broadcast.

Term Representation of Tweets Sampled
VMA 44 %
Lady Gaga 21 %
Beyonce 16 %
Justin Bieber 10 %
MTV 9.2 %
Chris Brown 8.0 %
Katy Perry 5.6 %
Kanye West 4.8 %
Jonas 3.5 %
Taylor Swift 2.1 %
Rihanna 1.1 %
Eminem 0.55 %
Michael Jackson 0.18 %
Ke$ha 0.17 %
Cher 0.14 %
Paramore 0.12 %

Contrasting, it is interesting to note that Beyonce’ and Chris Brown gained most of their tweet attention around their performances with very larger surges in tweet volume. Beyonce’s volume–another Beyonce’ bump–continues after her performance as twitter users absorb the news of her pregnancy.

One surprise that emerges from looking for other artists connected to the VMAs was Michael Jackson’s tweet volume. While Jackson gleaned many Retweets after winning the King of the VMA poll, he also received a large number of natural tweets lamenting his passing and celebrating his past successes.

Methodology

The free-form text and limited length of twitter messages creates a number of challenges for monitoring an event via twitter comments. People refer to the event differently and focus on different parts of the event. There will be spelling variations and differences in idioms and nicknames used to describe people and performances. Do we search for “Bieber”,”Beiber” and “Justin”?  Will tweeters use “Beyonce” or Beyonce’”? Knowledge of what we are monitoring is required; preparing tools to adapt things we learn during the events is also essential to getting good results.

One effective strategy is to use one or two tokens to identify tweets related to the event. The objective is to choose terms that we know are related to the event, that won’t be widely used outside the event, and that will give a representative sample–diverse and with sufficient volume. Once we have started to collect the event-focused twitter sample, we can look for relevant terms correlated with the filter term to find out what else people are tweeting about during the event.

Hope you enjoyed this first post. Look for more to come.

Gnip Wins Esprit Big Ideas Award

September 27th, 2011
  • Posted by Bre Zigich, Marketing
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November 3rd will mark the 27th anniversary of the Esprit Entrepreneur Awards. This signature event, hosted by the Boulder Chamber, has been Boulder Valley’s premier event celebrating the success and vitality of our local entrepreneurial community and its leaders. We’re excited to announce that Gnip has been selected as the winner of one of two Esprit Big Ideas Awards. We also wanted to give a big shout out to our former office mates Next Big Sound who will receive the other Big Ideas Award. Congratulations to Alex White, Samir Rayani, David Hoffman, and the entire Next Big Sound team!

We would also like to congratulate the winners in other categories of the Esprit awards. We are so proud to be honored among such a distinguished group of innovators within the Boulder community:

Thanks to the Boulder Chamber for their continued support and dedication to cultivating the entrepreneurial spirit that thrives in Boulder Valley. Boulder has become a hotbed for entrepreneurs and an amazing incubator for startups. We’re proud to be a member of this amazing community.

Awards will officially be presented at the 27th annual Esprit Entrepreneur awards event at 5:30 p.m. on Thursday, Nov. 3 at the Omni Interlocken Resort in Broomfield. We would love to see you there. Registration information can be accessed here.

  • Posted by Bre Zigich, Marketing
No Comments

As we wrote in our last post, Gnip co-sponsored the 2011 Dreamforce Hackathon, where teams of developers from all over the world competed for the top three overall cash prizes as well as prizes in multiple categories.  Our very own Rob Johnson (@robjohnson), VP of Product and Strategy, helped judge the entries, selecting the Enterprise Mood Monitor as winner of the Gnip category.

The Enterprise Mood Monitor pulls in data from a variety of social media sources, including the Gnip API, to provide realtime and historical information about the emotional health of the employees. It shows both individual and overall company emotional climate over time and can send SMS messages to a manager in cases when the mood level goes below a threshold. In addition, HR departments can use this data to get insights into employee morale and satisfaction over time, eliminating the need to conduct the standard employee satisfaction surveys. This mood analysis data can also be correlated with business metrics such as Sales and Support KPIs to identify drivers of business performance.

Pretty cool stuff.

The three developers (Shamil Arsunukayev , Ivan Melnikov  and Gaziz Tazhenov) from Comity Designs behind this idea set out to create a cloud app for the social enterprise built on one of Salesforce’s platforms.  They spent two days brainstorming the possibilities before diving into two days of rigorous coding. The result was the Enterprise Mood Monitor, built on the Force.com platform using Apex, Visualforce, and the following technologies: Facebook API (Graph API),  Twitter API, Twitter Sentiment API, LinkedIn API, Gnip API, Twilio, Chatter, Google Visualization API. The team entered their Enterprise Mood Monitor into the Twilio and Gnip categories. We would like to congratulate the guys on their “double-dip” win as they took third place overall and won the Gnip category prize!

Have fun and creative way you’ve used data from Gnip? Drop us an email or give us a call at 888.777.7405 and you could be featured in our next blog.

We’re off to Dreamforce!

August 29th, 2011
  • Posted by Randy Almond, Marketing
No Comments

There’s always a lot going on here at Gnip, but this week is especially packed with the team looking to make a big splash at Salesforce.com’s annual Dreamforce event. Salesforce is obviously a huge player in the software space and the theme of this year’s Dreamforce is “Welcome to the Social Enterprise” which fits really nicely with what we do.

At the conference, we’ll be speaking at two sessions and sponsoring the Hack-a-thon. In the first presentation, Drinking from the Firehose: How Social Data is Changing Business Practices, Jud (@jvaleski) and Chris (@chrismoodycom) will discuss the ways that social data is being used to drive innovation across a variety of industries from Financial Services and Emergency Response to Local Business and Consumer Electronics. They’ll also give a glimpse into the technical challenges involved in handling the ever-increasing volume of data that’s flowing out of Twitter every day. If you’re at Dreamforce, this session is on Tuesday (8/30) from 11am to noon in the DevZone Theater on the 2nd floor of Moscone West.

In the second presentation, Your Guide to Understanding the Twitter API, Rob (@robjohnson) will talk through the best ways to get access to the Twitter data that you’re looking for, examining the pros and cons of the various methods. You can check out Rob’s session on Tuesday (8/30) from 3:00 to 3:30 in the Lightning Forum in the DevZone on the 2nd floor of Moscone West.

And finally, we’re sponsoring the Hack-a-thon where teams of developers will create cloud apps for the social enterprise using Twitter feeds from Gnip and at least one of the Salesforce platforms (Force.com, Heroku, Database.com). The winning team stands to take home at least $10,000 in prize money. We’re really excited to see the creative solutions that the teams develop! All submissions are due no later than 6am on Thursday (9/1), so sign up now and get going!

Want to meet up in person at Dreamforce? Give any of us a shout @jvaleski, @chrismoodycom, @robjohnson, @funkefred.

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